Support

Product help.

Start with the links below. If the issue needs a ticket, email Audiofile support with the product name, version, OS, device details, and a short reproduction path.

support@audiofile.engineering

By app

macOS

Fidelia

Audiophile listening room.

Open help

iOS · iPadOS

Fidelia Remote

Control Fidelia from iPhone or iPad.

Open help

macOS

DDP

DDP playback and delivery verification.

Open help

iOS · iPadOS

DDP Player

Artist review of DDP master.

Open help

iOS · iPadOS

Calc

Studio math utility.

Email support

Ticket contact

When a conversation is in order.

Email Audiofile support directly.

support@audiofile.engineering